Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Table of Contents
Introduction
Industrial Motors Co., Ltd. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in business activities related to industrial motor manufacturing and export.
As a Chinese industrial motor manufacturer serving global markets, we comply with applicable privacy laws and regulations, including but not limited to China's Personal Information Protection Law (PIPL), the European Union's General Data Protection Regulation (GDPR), and other relevant international data protection standards.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, company name, job title, and business address
- Business Information: Company details, industry sector, product requirements, and project specifications
- Communication Records: Correspondence, inquiries, quotes, and support requests
- Financial Information: Payment details, billing addresses, and transaction records
1.2 Technical Information
We automatically collect technical information including:
- IP address, browser type, operating system, and device information
- Website usage data, page views, click patterns, and navigation paths
- Cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
Business Operations
- • Processing inquiries and quotes
- • Managing orders and deliveries
- • Providing customer support
- • Product customization services
Communications
- • Responding to your inquiries
- • Sending technical documentation
- • Product updates and notifications
- • Marketing communications (with consent)
Legal Compliance
- • Export control compliance
- • Quality certifications
- • Financial record keeping
- • Regulatory reporting
Service Improvement
- • Website optimization
- • Product development
- • Market analysis
- • Customer experience enhancement
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Authorized Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including shipping companies, payment processors, and IT service providers.
Legal Requirements
We may disclose information when required by law, regulation, or legal process, including export control regulations and international trade compliance requirements.
Business Partners
With your consent, we may share information with authorized distributors, agents, or partners to fulfill your product requirements and provide local support.
4. Data Security
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure
- • Regular security audits and updates
- • Access controls and authentication
Administrative Safeguards
- • Employee training on data protection
- • Confidentiality agreements
- • Incident response procedures
- • Regular policy reviews and updates
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access
Request a copy of your personal information we hold
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information
Opt-out
Unsubscribe from marketing communications
To exercise your rights: Contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
7. International Data Transfers
As a global industrial motor manufacturer, we may transfer your personal information across international borders to fulfill our business obligations and provide services to customers worldwide.
Transfer Safeguards
- • Standard Contractual Clauses (SCCs) for EU data transfers
- • Adequacy decisions where applicable
- • Binding Corporate Rules for intra-group transfers
- • Additional security measures as required
We ensure that all international transfers comply with applicable data protection laws and include appropriate safeguards to protect your personal information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
No. 123 Manufacturing Road
Industrial District, Shanghai 200000
People's Republic of China
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through our website or by email.
