Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 1, 2024
1. Introduction
This Privacy Policy describes how Industrial Motors ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website or engage with our services. We are committed to protecting your privacy and ensuring the security of your personal data.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with us:
- Name, email address, phone number, and company information
- Business address and shipping information
- Technical specifications and project requirements
- Communication preferences and inquiry details
2.2 Technical Information
We automatically collect certain technical information, including:
- IP address, browser type, and device information
- Website usage patterns and page views
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
Business Operations
- Processing quotes and orders
- Providing technical support
- Managing customer relationships
Communications
- Responding to inquiries
- Sending product updates
- Marketing communications
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and IT service providers.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel
Secure Storage
Protected servers and databases
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request access to your personal data
Rectification
Correct inaccurate information
Erasure
Request deletion of your data
Opt-out
Unsubscribe from marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We will respond to your inquiry within 30 days of receipt.
